Lighter moments: Some Definitions

Commonly Used Phrases at the Office and... What they really mean !!!!!

  1. For your information, please. (FYI)
    Meaning : I don't know what to do with this, so please keep it.
  2. Noted and returned.
    Meaning : I don't know what to do with this, so please keep it little while.
  3. Review and comment.
    Meaning : Do the dirty work so that I can forward it.
  4. Action please.
    Meaning: Get yourself involved for me. Don’t worry, I'll claim the credit.
  5. For your necessary action.
    Meaning: It's your headache now.
  6. Copy to.
    Meaning : Here's a share of my headache.
  7. For your approval, please.
    Meaning : Put your neck on the chopping board for me please.
  8. Action is being taken.
    Meaning : Your correspondence is lost and I am trying to locate it.
  9. Your letter is receiving our attention.
    Meaning : I am trying to figure out what you want.
  10. Please discuss.
    Meaning : I don't know what the "****" this is, so please brief me.
  11. For your immediate action.
    Meaning: Do it NOW! Or I will get into serious trouble.
  12. Please reply soon.
    Meaning : Please be efficient. It makes me look inefficient.
  13. We are investigating/processing your request with the relevant authorities.
    Meaning : They are causing the delay, not us.
  14. Regards.
    Meaning : Thanks and bless you for reading all the bullshit.

Below few are some small example & case studies of

"Difference between Focusing on Problems and Focusing on Solutions "

Case 1

When NASA began the launch of astronauts into space, they found out that the pens wouldn't work at zero gravity (ink won't flow down to the writing surface). To solve this problem, it took them one decade and $12 million. They developed a pen that worked at zero gravity, upside down, underwater, in practically any surface including crystal and in a temperature range from below freezing to over 300 degrees C.

And what did the Russians do...?? They used a pencil.

Case 2

One of the most memorable case studies on Japanese management was the case of the empty soapbox, which happened in one of Japan 's biggest cosmetics companies. The company received a complaint that a consumer had bought a soapbox that was empty. Immediately the authorities isolated the problem to the assembly line, which transported all the packaged boxes of soap to the delivery department. For some reason, one soapbox went through the assembly line empty. Management asked its engineers to solve the problem. Post-haste, the engineers worked hard to devise an X-ray machine with high-resolution monitors manned by two people to watch all the soapboxes that passed through the line to make sure they were not empty. No doubt, they worked hard and they worked fast but they spent a whoopee amount to do so.

But when a rank-and-file employee in a small company was posed with the same problem, he did not get into complications of X-rays, etc., but instead came out with another solution. He bought a strong industrial electric fan and pointed it at the assembly line. He switched the fan on, and as each soapbox passed the fan, it simply blew the empty boxes out of the line.

Moral : Always look for simple solutions.

Devise the simplest possible solution that solves the problems. Always Focus on solutions & not on problems.

At the end of the day, what really matters is HOW ONE LOOKS AT THE PROBLEM…. Good perceptions can solve tough problems.